Terms & Use

LCreate Prints – Terms of Service

Effective Date: March 24, 2025

These Terms of Service (“Terms”, “Agreement”) govern your use of and access to LCreate Prints and our website www.LCreatePrints.com (the “Site”), as well as any products, materials, and services we provide (collectively, the “Services”).

This website is operated by LCreate Prints. Throughout the Site, the terms “we”, “us” and “our” refer to LCreate Prints. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including those additional terms and policies referenced herein and/or available by hyperlink (such as our Privacy Policy and Refund/Return Policy).

If you do not agree to all the terms and conditions of this Agreement, you may not access the Site or use any Services.

1. ACCEPTANCE OF THIS AGREEMENT

1.1 Acceptance Through Use

By accessing or using the Site or any Services (or by clicking “accept” or “agree” to these Terms when prompted), you agree to be bound by these Terms on behalf of yourself or the entity or organization that you represent.

If you do not agree, you must immediately stop using the Site and Services.

1.2 Eligibility

By using the Site, you represent and warrant that:

You are at least the age of majority in your state or province of residence; and
You are not using the Services for any unlawful or unauthorized purpose, including violating any copyright or other laws in your jurisdiction.

If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

1.3 Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time, in our sole discretion, by posting updates to this page. Except where a longer notice is required by law, changes are effective when posted.

Your continued use of the Site or Services following the posting of any changes constitutes your acceptance of those changes. You are responsible for checking this page periodically for updates.

2. ONLINE STORE & GENERAL CONDITIONS

2.1 Shopify Platform

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and Services to you.

2.2 Right to Refuse Service

We reserve the right to refuse Service to anyone for any reason at any time, including (but not limited to) suspected fraud, abusive behavior, violation of these Terms, or illegal activity.

2.3 Content & Data Transmission

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

2.4 No Unauthorized Use

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

3. AI TOOLS, CHATBOTS, AND AUTOMATED FEATURES

We may provide AI-powered tools, such as chatbots, design helpers, or automation to assist you with questions, ordering, or mockup suggestions.

3.1 Nature of AI Interaction

When you interact with our AI tools, you are communicating with an automated system, not a human. We will clearly indicate when you are interacting with a bot or automated assistant.

AI responses are generated based on patterns and data, and may occasionally be incomplete, inaccurate, or not suitable for your exact situation.

3.2 AI Is Not Professional Advice

AI-generated content, recommendations, or responses are provided for general informational purposes only. They do not constitute legal, financial, or professional advice. You should independently verify any important information before relying on it.

In all cases, our official policies, written order confirmations, invoices, and communications override any AI-generated statements if there is a conflict.

3.3 User Responsibilities & Restrictions

When using our AI tools, you agree that you will:

Use them only for lawful purposes
Not attempt to “jailbreak” or bypass safety features
Not use them to create content that is illegal, harmful, hateful, defamatory, or infringes any third party rights
Avoid entering highly sensitive personal information (e.g., full card numbers, social security numbers, health information) into the chat

We may log and review anonymized conversations to improve the AI and customer experience, as described in our Privacy Policy.

4. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on the Site is not accurate, complete, or current. The material on the Site is provided for general information only and should not be relied upon as your sole basis for making decisions without consulting primary, more accurate, complete, or timely sources.

This Site may contain certain historical information, which is provided for reference only and may not be current. We reserve the right to modify the Site and its contents at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our Site.

5. PRODUCTS, CUSTOM WORK, AND SERVICES

5.1 Product Availability & Descriptions

Certain products or Services (including DTF transfers, custom designs, and related items) may be available exclusively online through the Site. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund/Return Policy.

We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color or detail will be accurate.

5.2 Custom Artwork & User Files

If you upload or provide artwork or designs:

You represent and warrant that you own or have all necessary rights to use and reproduce that artwork, including for printing on DTF transfers or other products.
You agree that we are not responsible for legal issues arising from artwork you supply (e.g., trademark/copyright infringement).
We may refuse or cancel orders that contain offensive, illegal, or infringing content, at our sole discretion.

Print quality is limited by the quality and resolution of the files you provide. We are not responsible for poor results caused by low-resolution, pixelated, or improperly prepared artwork supplied by you.

5.3 Right to Limit or Refuse Orders

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities of any product or Service.

We may exercise this right on a case-by-case basis and may discontinue any product at any time without notice.

6. PRICING, BILLING, AND ACCOUNT INFORMATION

6.1 Pricing & Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any part of the Service (including products, bundles, or promotions) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6.2 Order Acceptance & Cancellation

We reserve the right to refuse any order you place with us. We may, in our sole discretion:

Limit or cancel quantities purchased per person, per household, or per order
Limit orders that appear to be placed by dealers, resellers, or distributors

If we make a change to or cancel an order, we may attempt to notify you using the email and/or billing address/phone number you provided when the order was placed.

6.3 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more details about refunds, returns, or order issues, please review our Refund/Return Policy (linked on the Site).

7. OPTIONAL TOOLS & THIRD-PARTY LINKS

7.1 Optional Tools

We may provide you with access to third-party tools (e.g., design apps, file-upload services, shipping calculators) over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools.

7.2 Third-Party Links & Content

Certain content, products, and Services available via our Site may include materials from third parties. Third-party links on this Site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for third-party materials, websites, or services. Please review carefully the third-party’s policies and practices before engaging in any transaction with them.

Any complaints or questions regarding third-party products or services should be directed to the third party.

8. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials (collectively, “comments”), whether online, by email, mail, social media, or otherwise, you agree that:

We may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us.
We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material or malware.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

9. PERSONAL INFORMATION & PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy, which is available on our Site and incorporated into these Terms by reference.

By using the Site, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

10. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.

11. PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any applicable laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or malicious code
To collect or track personal information of others without consent
To spam, phish, crawl, scrape, or otherwise misuse the Site
To interfere with or circumvent the security features of the Service or any related website

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

12. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to text, graphics, logos, product images, mockups, designs created by LCreate Prints, and software, is the property of LCreate Prints or our licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Site without our express written permission, except as permitted by normal use of the Site and Services.

Artwork or designs you upload remain yours, but by providing them to us for production, you grant us a limited license to use, reproduce, and modify them as needed to fulfill your order and to display them in production or proof contexts (e.g., internal print files, mockups provided to you, and order history).

13. DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available”, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Any reliance on the Service or content is at your own risk.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall LCreate Prints, our owners, directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from:

Your use of, or inability to use, the Service
Any products purchased or obtained through the Service
Any errors or omissions in any content
Any loss or damage of any kind incurred as a result of the use of the Service or any content posted, transmitted, or otherwise made available via the Service

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless LCreate Prints and our owners, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

Your breach of these Terms or the documents they incorporate by reference;
Your violation of any law or the rights of a third party;
Artwork, designs, or content you provide to us for printing.

16. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This determination shall not affect the validity and enforceability of any other remaining provisions.

17. TERMINATION

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing use of our Site and notifying us that you no longer wish to use our Services. We may also terminate this Agreement at any time without notice if, in our sole judgment, you fail (or we suspect you have failed) to comply with any term or provision of these Terms.

Upon termination, you remain liable for all amounts due up to and including the date of termination.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or rules posted by us on the Site, constitute the entire agreement and understanding between you and LCreate Prints and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

19. GOVERNING LAW & DISPUTES

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Arkansas, United States, without regard to its conflict of law principles.

Any dispute or claim relating in any way to your use of the Site or products you purchase from us shall be brought in a state or federal court located in Arkansas, and you consent to exclusive jurisdiction and venue in such courts.

20. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to the Site or the Service following the posting of any changes constitutes acceptance of those changes.

21. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

LCreate Prints
Email: lacey@LCreatePrints.com